Contact Us

Sterling Insurance is dedicated to meeting your needs and addressing any questions, comments or concerns you may have – it’s all part of our “Real People” service. Choose from one of the options below and a specially-trained representative will gladly assist you.

If you have questions or need information about Medicare Advantage, Private Fee-for-Service (PFFS)  or Prescription Drug (PDP) plans, please click here to contact WindsorSterling.

Sterling Customer Service hours are Monday – Friday, 5:00 a.m. – 5:00 p.m. Pacific Time. To reach our Customer Service Center after hours, please use our online form to contact us .

General Customer Service

Ph 1-800-688-0010

Fax 1-360-392-9100

TTY/TDD Users

Ph 711

Fax N/A

Prospective Members

Ph 1-877-906-0926

Fax N/A

To request rates, product information, or to reach a licensed Sterling agent or producer


Current Members / Customer Service Numbers

Medicare Supplement
   Sterling Premier®
   Sterling Medicare Select

Ph 1-800-688-0010

Fax 1-360-392-9100

Sterling Life Insurance Plans

Ph 1-800-489-1390

Fax 1-203-757-1227

Sterling Critical Condition, Long Term Care and Cancer plans

Ph 1-800-603-9438

Fax 1-781-893-6905

Silver&Fit®

Ph 1-877-427-4788
Nurse Advice Line

Ph 1-888-858-8576
opt. 3
Care Coordination

Ph 1-888-858-8576
opt. 4
Providers

Ph 1-800-688-0010

 

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